If you want a cancellation policy consider
something like this:
If you wish to cancel your course
registration, you must notify IMO Tech Training by sending your request via
email to info@imotechtraining.com before going any further in this course and
within 30 days of the registration date. IMO Tech Training will provide you a
monetary refund equal to the cost of the course registration minus a 30%
cancellation fee.
Or
For
Canceled, Rescheduled, or Postponed Training:
In
the event that the original training event that you purchased is canceled,
postponed or rescheduled:
• IMO TECH TRAINING will notify you in advance
regarding changes to the date, time or location.
• You will receive a credit to your IMO TECH
TRAINING account for 100% of the original price paid.
• You may use that credit on any IMO TECH
TRAINING product or service within 12 months of the credit issue date.
• If the product being exchanged is more than
the cost of the original product you are responsible for paying the difference.
• If
the product being exchanged is less than the original cost of the product you
will receive a refund for the difference.
• Your purchase may be transferred to another
colleague once IMO TECH TRAINING receives the request in writing. Please send
the request to: support@imotechtraining.com
If
you are unable to attend the training event:
In
the event that you are unable to attend the original training event that you
purchased:
• Submit your cancellation to IMO TECH
TRAINING in writing at least (7) business days prior to the training event.
Cancelation or rescheduling with less than 7 days notice could result in IMO
TECH TRAINING not refunding all or part of the original training cost.
• Upon review of your request, you will
receive a credit to your IMO TECH TRAINING account for 100% of the original
price paid.
• You may use that credit on any IMO TECH
TRAINING product or service within 12 months of the credit issue date.
• If the product being exchanged is more than
the cost of the original product you are responsible for paying the difference
prior to the rescheduled training event.
• If the product being exchanged is less than
the original cost of the product you will receive a refund for the difference.
• Your purchase may be transferred to another
colleague once IMO TECH TRAINING receives the request in writing. Please send
the request to: support@imotechtraining.com