If you want a cancellation policy consider something like this:

If you wish to cancel your course registration, you must notify IMO Tech Training by sending your request via email to info@imotechtraining.com before going any further in this course and within 30 days of the registration date. IMO Tech Training will provide you a monetary refund equal to the cost of the course registration minus a 30% cancellation fee.

Or

For Canceled, Rescheduled, or Postponed Training:

In the event that the original training event that you purchased is canceled, postponed or rescheduled:

• IMO TECH TRAINING will notify you in advance regarding changes to the date, time or location.

• You will receive a credit to your IMO TECH TRAINING account for 100% of the original price paid.

• You may use that credit on any IMO TECH TRAINING product or service within 12 months of the credit issue date.

• If the product being exchanged is more than the cost of the original product you are responsible for paying the difference.

 • If the product being exchanged is less than the original cost of the product you will receive a refund for the difference.

• Your purchase may be transferred to another colleague once IMO TECH TRAINING receives the request in writing. Please send the request to: support@imotechtraining.com

If you are unable to attend the training event:

In the event that you are unable to attend the original training event that you purchased:

• Submit your cancellation to IMO TECH TRAINING in writing at least (7) business days prior to the training event. Cancelation or rescheduling with less than 7 days notice could result in IMO TECH TRAINING not refunding all or part of the original training cost.

• Upon review of your request, you will receive a credit to your IMO TECH TRAINING account for 100% of the original price paid.

• You may use that credit on any IMO TECH TRAINING product or service within 12 months of the credit issue date.

• If the product being exchanged is more than the cost of the original product you are responsible for paying the difference prior to the rescheduled training event.

• If the product being exchanged is less than the original cost of the product you will receive a refund for the difference.

• Your purchase may be transferred to another colleague once IMO TECH TRAINING receives the request in writing. Please send the request to: support@imotechtraining.com