Refund Policy:

We at IMO Tech Training value our students' satisfaction and strive to provide high-quality training and services. If for any reason you are not satisfied with our training services, we offer a refund policy as outlined below:

Cancellation Policy:

If you wish to cancel your course registration, you must notify IMO Tech Training by sending your request via email to info@imotechtraining.com before going any further in this course and within 30 days of the registration date. We will provide you a monetary refund equal to the cost of the course registration minus a 30% cancellation fee.

Please note that refunds will be issued within 7-10 business days after receiving the cancellation request.

If you have accessed any course materials, a refund may not be possible.

For Canceled, Rescheduled, or Postponed Training:

In the event that the original training event that you purchased is canceled, postponed or rescheduled:

• IMO Tech Training will notify you in advance regarding changes to the date, time or location.
• You will receive a credit to your IMO Tech Training account for 100% of the original price paid.
• You may use that credit on any IMO Tech Training product or service within 12 months of the credit issue date.
• If the product being exchanged is more than the cost of the original product you are responsible for paying the difference.
• If the product being exchanged is less than the original cost of the product you will receive a refund for the difference.
• Your purchase may be transferred to another colleague once IMO Tech Training receives the request in writing. Please send the request to: support@imotechtraining.com

If you are unable to attend the training event:

In the event that you are unable to attend the original training event that you purchased:

• Submit your cancellation to IMO Tech Training in writing at least (7) business days prior to the training event. Cancellation or rescheduling with less than 7 days notice could result in IMO Tech Training not refunding all or part of the original training cost.
• Upon review of your request, you will receive a credit to your IMO Tech Training account for 100% of the original price paid.
• You may use that credit on any IMO Tech Training product or service within 12 months of the credit issue date.
• If the product being exchanged is more than the cost of the original product you are responsible for paying the difference prior to the rescheduled training event.
• If the product being exchanged is less than the original cost of the product you will receive a refund for the difference.
• Your purchase may be transferred to another colleague once IMO Tech Training receives the request in writing. Please send the request to: support@imotechtraining.com

Please note that cancellation fees may apply and will be clearly stated in your purchase agreement.

We hope this revised refund policy meets your expectations and helps you feel more confident in your decision to choose IMO Tech Training for your IT services and training needs.