This Agreement for services specified below is hereby entered into with IMO Tech Solutions, an educational and IT consulting institution in Prince George’s County, Lanham, Maryland, hereafter referred to as IMO Tech Training and IMO Tech Solutions, 9470 Annapolis Road Suite 213 Lanham, MD 20706, under the terms and conditions herein set forth.

Tuition: Tuition is charged at the time your application is approved and you are extended enrollment in the program. Tuition is based on the portion(s) of the program being registered.

COURSES OFFERED AND PRICES:

1. Amazon Web Services (AWS): $2500
2. Linux: $3000
3. Cyber Security (RMF or CompTIA+/SOC): $2500

*Course Bundle: if you take 2 or more courses with IMO Tech Training subsequently, receive a discount of $500 off subsequent classes.

Deposit: If you need time to make tuition payment arrangements, you may submit deposit 50% or a minimum of $500 is to secure your seat. Deposits are non-refundable, but transferable to a future program. The deposit counts towards tuition due. Payment arrangement will be made to reflect the rest of your course duration and final payment must be received before or on the last day of your class.

Payments: It is expected that students make payment bi-weekly or as arranged with staff. IMO Tech Solutions accepts cash, personal checks, cashier’s checks, money orders, and other forms of electronic payment, e.g. Cashapp, Zelle, Venmo, and Paypal. Online and electronic payments are charged a 3% processing fee and returned checks will assess a $50 fee. If you cannot maintain your payment schedule, complete the “promise to pay” section of adjustment on Payment Agreement, indicating when next payment will be made and if necessary, the remaining payment schedule to ensure compliance.

Program Withdrawals: If you are unable to complete your program, you may submit a written Withdrawal Statement, or request to move to a future co-hort. The refund policy takes effect upon receipt of application and approval.

Refund Policy: Withdrawal Statements received prior to program start receive a full refund, minus the $500 deposit. Withdrawal Statements received within 30 days of program start date (first day of class), a prorated refund will be issued (minus tuition for 2 courses attended). No refunds can be given after the end of 5th week from the program start date.

Grievance Resolution: If there is an issue concerning to you, you may take these steps:

1. Discuss your concern with or ask question to the person directly to offer a resolution or make a request.
2. Contact an instructor, or your coach to discuss the concern.
3. Request formal mediation at your expense.

General Grievance Guidance:

• If you have an emotional concern occur during your program, please reach out to your lead instructor first, or one of the administration, or the coach you have chosen to work with.
• If you are upset by something that another student said or did, please talk to the student directly. Another option is to bring up your concerns in-group during class (with prior permission and guidance from the lead instructor). You may also request a formal mediation at your expense.
• If you are upset or concerned about a timeline, or other issue not listed, please contact any of our administrators ─ we are here to help! We hope your program is glitch free; however, we acknowledge that issues happen in life and we are here to assist.

Additional Conditions:

1. Participation: Unethical and disrespectful behavior, including defamation, is not tolerated, both during and outside of class. We have the right, at our sole discretion, to suspend or cancel your enrollment in a program at any time, should you demonstrate unethical (breaching the Code of Ethics as set forth by the IMO Tech Training) or demonstrate disrespectful behavior to an instructor, coach or fellow classmate(s), without a refund.
2. Participation and Copyright: By participating in our programs you agree to respect all Trademarks, Copyrights and Confidentialities. All materials, manuals, content, recordings, videos, pictures and media are all Copyright © of IMO Tech Training, All Rights Reserved. Permission will be given to adapt training tools for your use on a tool-by-tool basis. Program content, processes, concepts, materials or techniques are not permitted to be used, sold, adapted, repackaged, altered or marketed for your training purposes outside of class, without written permission from IMO Tech Solutions.
3. Course Completion: Participation and payment of tuition does not guarantee course completion. Completion is based on student attending class, completing the assigned labs and reading the materials provided.
4. Material and Content Warning: We are committed to providing quality materials through web-based formats. While we select formats and companies to deliver these services that are reputable and reliable, we cannot guarantee that any materials, or services will be glitch free, or virus free. All use of our online services is at your own risk.
5. Results: We are committed to teaching, mentoring, and developing each student according to their goals. We cannot guarantee that any particular tool will work for you. You are responsible for your own results and implementing the tools, techniques, and models presented as you see fit for your clients. The tools, techniques and models taught are not a substitute for your own discretion, independent judgments, and life experience.
6. Legal Disclaimer: The information given on marketing and best business practices is not intended to be legal advice, nor is it a substitute for professional legal counsel. Seek the appropriate legal counsel for your situation or business practices.
7. Recorded Classes: We record our classes to provide online remote learning and post-class retrieval. We wish to respect privacy and also need to use our trainings for multiple purposes, such as but not limited to, train-the trainer, prospective student review, accreditation surveys and online classes. With shared recorded trainings no names will be linked to the recording beyond the instructor(s) name(s). You have the right to make a written request for any recording you participated in not be used for other purposes, other than accreditation audits.
8. Accuracy: IMO Tech Solutions believes all content provided is accurate upon sharing and posting. Offers, schedules, timelines, and webpages are subject to change.
9. Satisfaction: You are responsible for researching programs prior to enrollment. Enrollment and participation represent your commitment to your goals with IMO Tech Training as your training center of choice.

Enrollment Acknowledgements:

By signing my Student Contract, I acknowledge:

1. Completion of all coursework and passing of the Performance Evaluation DOES NOT guarantee certification. An instructor may have me complete additional studies or exercises to ensure my understanding and training skills are suitable.
2. My program experience is my responsibility.
3. I am entering into training, taking ownership, and committing to giving my best, asking for help if I need it along the way, and becoming an asset to the IT profession each step of the way.
4. I was accepted into IMO Tech Training because the administrators believe in my ability to add value to the IT profession. I am committed to excellence as it relates to my attitude, behavior, and professionalism. I am committed to being my best self in class.
5. I am fully responsible for program tuition (attended or not) and any fees I accrue per agreement

“I release and forever discharge IMO Tech Solutions, its officers, directors, trustees, employees, agents, representatives and support personnel either employed or contracted with from all claims, liabilities, and losses asserted by or on behalf of me for any and all injury, loss or damage resulting directly or indirectly from my participation in an activity of IMO Tech Solutions or the use of its equipment or facilities, rented or owned. I have carefully read, understand, and voluntarily sign my Student Contract, all inclusive. This contract is effective and binding upon my signature and submission to IMO Tech Solutions.”

I am fully aware that IMO Tech Solutions will not provide refund for missed classes. All payments received by IMO Tech Solutions is non-refundable. If student is on a payment plan, student must make payment on the due date agreed upon during registration BEFORE the start of that class on the date per the payment plan. Students are not allowed to continue training except all agreed payments are paid on time or a "promise to pay” adjustment is agreed upon and signed. Makeup classes are available via the online recordings of the class.

All students are required to attend their individual classes so as not to miss any of the hands-on experience lectures and practices. Students are not to interrupt other fellow students in class by being belligerent, disrespectful to either fellow students or to professors. Such behavior could lead to immediate dismissal from the class and complete forfeiture of all tuition fee without the possibility of a refund. Study materials will be provided by the IMO Tech Solutions staff provided that the student has paid for the materials and access as it is part of the course tuition fee. Students are also required to do a short video with IMO Tech Solutions once they get employment. IMO Tech Solutions does not in any way intend to nor makes a guarantee of employment after the course is complete. Job employment upon completion of the course will be solely due to the efforts of each individual student.

I have read and fully agree to IMO Tech Solutions policies regarding registration, participation, refunds, and fees.

1. Privacy Notice:

This privacy notice discloses the privacy practices for www.imotechtraining.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

• What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
• What choices are available to you regarding the use of your data.
• The security procedures in place to protect the misuse of your information.
• How you can correct any inaccuracies in the information.

2. Information Collection, Use, and Sharing:

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

3. Your Access to and Control Over Information:
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any
• Change/correct any data we have about you
• Have us delete any data we have about you
• Express any concern you have about our use of your data

4. Security:

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 301 494-5815 or via email at info@imotechtraining.com.

IMO Tech Training Frequently Asked Questions

1. How much does the class cost?

Depending on the course you registered for, prices ranges from $1,700 to $3,000. Our instructors are committed and highly motivated individuals who are willing to work hard for the benefit and success of their students.

2. How long does the class session last?

All classroom-based classes take place between eight to twelve weeks with one or two instructor and up to 2 students per class. The instructor shares material in a lecture format and also on the training online platform, but leaves plenty of time for questions, group projects and one-on-one attention, as well as hands-on labs. The online-only classes also take place between 8 weeks to 12 weeks with up to 35 students per session.

3. How long does each class run and is it every day?

In-person classes are held two days a week, Wednesdays and Saturdays, beginning promptly at 10 a.m. and ending at 2 p.m. Online classes run five days a week, Monday-Friday, the three-hour evening session starts in the afternoon from 6:00 p.m. to 9:00pm ET.

4. What is average pay for the IT course I am taking?

The average salary for "information technology" ranges from approximately $48,813 per year for Information Technology Intern to $122,355 per year for senior level positions.

5. Do you guarantee a job placement after I finish the course?

In short, no. But we have dedicated staff members who work with local employers to connect students to jobs. After students graduate from IMO Tech Training, they may apply for jobs our partners offer. Those positions are not guaranteed; students interview for those positions.

6. What is your certification pass rate?

certificate pass rate is very high at 92% compared to the industry average. Our instructors are committed and highly motivated individuals who are willing to work hard for the benefit and success of their students.

7. What is the percentage of students getting jobs?

Our experience has been that the vast majority of IMO Tech Training graduates secure full-time employment in the IT industry within months of their completing the program and earning certification.

8. What makes IMO Tech Training different from the others?

9. What is the job demand for the course I’m taking?

According to the Bureau of Labor Statistics, the rate of growth for jobs in CyberSecurity is projected to increase at 37% by 2022—that’s much faster than the average for all other occupations.

10. Do I need a bachelor’s degree to get a job?

If you search for job listings in areas of IT like web development, cybersecurity, software development, and help desk support on top job posting sites like Indeed and Monster, you may notice a pattern in the listings’ qualification sections: “High School diploma or GED required.” A large portion of jobs in IT don’t require a four-year degree or even a two-year degree, and many IT job listings prove this. If not having a degree has held you back from pursuing a career in technology, you should know that most tech positions simply require proof that you can do the job, through certifications and prior experience. Hiring managers don’t weed out potential job candidates because they don’t have undergraduate degrees. (CompTIA)

I am fully aware that IMO Tech Solutions will not provide refund for missed classes. All payments received by IMO Tech Solutions is non-refundable. If student is on a payment plan, student must make payment on the due date agreed upon during registration BEFORE the start of that class on the date per the payment plan. Students are not allowed to continue training except all agreed payments are paid on time or a "promise to pay” adjustment is agreed upon and signed. Makeup classes are available via the online recordings of the class.

All students are required to attend their individual classes so as not to miss any of the hands-on experience lectures and practices. Students are not to interrupt other fellow students in class by being belligerent, disrespectful to either fellow students or to professors. Such behavior could lead to immediate dismissal from the class and complete forfeiture of all tuition fee without the possibility of a refund. Study materials will be provided by the IMO Tech Solutions staff provided that the student has paid for the materials and access as it is part of the course tuition fee. Students are also required to do a short video with IMO Tech Solutions once they get employment. IMO Tech Solutions does not in any way intend to nor makes a guarantee of employment after the course is complete. Job employment upon completion of the course will be solely due to the efforts of each individual student.

I have read and fully agree to IMO Tech Solutions policies regarding registration, participation, refunds, and fees.

1. Privacy Notice:

This privacy notice discloses the privacy practices for www.imotechtraining.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

• What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
• What choices are available to you regarding the use of your data.
• The security procedures in place to protect the misuse of your information.
• How you can correct any inaccuracies in the information.

2. Information Collection, Use, and Sharing:

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

3. Your Access to and Control Over Information:
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any
• Change/correct any data we have about you
• Have us delete any data we have about you
• Express any concern you have about our use of your data

4. Security:

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 301 494-5815 or via email at info@imotechtraining.com.